Amadeus said on September 3, 2026 that it is collaborating with Anthropic to make its travel content, connectivity, documentation and authentication available inside AI-enabled development environments, and to bring selected Amadeus applications into a plugin for Anthropic’s Claude Cowork aimed at travel professionals.
The collaboration, described in an Amadeus blog post by Luc Viguie, the company’s director of strategic partnerships, targets two user groups: developers building travel applications and the travel professionals who use Amadeus tools in their daily work. Viguie wrote that travel technology has been designed for decades around specialists navigating screens, reading documentation, using workflows and completing tasks, and that the model is evolving as AI assistants and agents support more tasks, from writing code to running processes and preparing analysis. “This creates an opportunity to rethink how travel technology, content and services can be accessed and used in more AI-native workflows,” he wrote.
A Toolkit for AI-Enabled Development Environments
According to the post, developers are already changing how they work, using agentic coding tools such as Claude Code to describe what they want to build and to help write, test and assemble applications. Amadeus said it is working to make its connectivity, documentation, authentication and travel content available through a single toolkit for AI-enabled development environments. The stated ambition is to make it easier for developers and their AI coding assistants to reach the resources they need, reducing time spent navigating portals, reference guides and integration requirements.
The company described the toolkit as a natural evolution from the traditional developer portal. It is intended to give Claude Code users access to what Amadeus characterized as reliable, real-time travel content directly within their development environment, using natural language to discover capabilities, build prototypes and accelerate application development. Access will start with flight and destination content, the post said.
A Claude Cowork Plugin for Travel Professionals
The second track of the collaboration concerns travel professionals. Amadeus said agentic tools such as Claude Cowork create new ways to work faster and support more informed decisions, and that it is working to make its skills and connectivity available through a Claude Cowork plugin, bringing selected Amadeus applications closer to where users work. The company described this as an open approach in which trusted travel intelligence is accessed through the tools and environments people choose, rather than requiring users to move between closed systems.
“The objective is to go beyond surfacing data, enabling users to access information, conduct research, draft content, analyze data and take action across Amadeus systems in plain language, within broader AI-powered workflows,” the company wrote. Amadeus said it is opening these capabilities in a controlled way so that travel professionals can benefit from AI while decisions, safeguards and oversight remain in the hands of users and their organizations.
The controlled-rollout language aligns with the governance framework the company publishes through its AI Trust Center, which describes an Amadeus AI Policy intended to guide ethical, secure and legally compliant AI use across all functions worldwide and to meet obligations under the EU AI Act, the European Union’s legislative framework for regulating AI systems. That page lists an AI Office driving execution of the company’s AI strategy, an AI Compliance Program, an AI Center of Excellence and a cross-functional AI Advisory Board, along with ethics principles covering human oversight, reliability and safety, privacy and security, transparency, accountability and sustainability. Amadeus also states there that it is a signatory of the AI Pact, a European Commission initiative under which companies voluntarily commit to implement key provisions of the EU AI Act ahead of its full application.
Enterprise Pilot and Platform Context
Amadeus said the work builds on real-world experimentation, reporting that it recently completed a successful Claude Enterprise pilot inside the company and that assessments of future deployment options are ongoing. The initiatives form part of what the company described as its strategic response to a broader shift in how people build and use software as AI agents become more capable.
The company has previously set out the platform context for that response. In a March 23, 2026 post, Maria Plaza, head of the Amadeus AI Office, wrote that Amadeus has served as a system of record for the travel industry for almost forty years, providing a single source of truth across millions of data points a day, from offers, orders and passenger name records to routes, schedules, fares and availability. Plaza wrote that the company’s technology is deeply integrated, connecting hundreds of systems, products and workflows, and that Amadeus processes up to 150,000 transactions per second at peak times while powering millions of searches and bookings every day. She also pointed to partnerships with Microsoft and Google Cloud, and to the company’s acquisition of SkyLink, an AI-first company specializing in orchestration and conversational automation, as elements of its AI strategy.
In the Anthropic announcement, Viguie pointed to the same foundation, writing that the company’s status as a system-of-record for travel, its deep integration across the industry, its global production scale and its responsible AI approach, which he said is backed by governance and strategic partnerships, position it to help the industry embrace AI agents.
Amadeus has opened a waitlist for the developer toolkit and said those who join will be notified as soon as the solution becomes available.
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